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Returns

To return a Studio Love Canada product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at sales@studiolove.ca and make a request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on outside of the return parcel.

What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit:must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number written in a conspicuous place on outside of the return parcel.

Send the package to:

Studio Love Canada - Returns
5035 Timberlea Blvd Unit 9
Mississauga, Ontario L4W2W9
Canada

  • PRODUCT QUALITY

    All products ordered through Studio Love Canada are of the highest international standards. We manufacture our items using the best decorations techniques available.

  • PRIVACY

    Studio Love Canada treats all your personal information as strictly confidential. We do not share any of your information with third parties.

  • SECURITY

    All data transferred between your terminal and our servers are over a SSL-channel (Secure Socket Layer) to make sure the data is protected.